Privacy Policy on the Website

Personal information

Personal information is any information referring to an identified person, i.e. a person that can be directly or indirectly identified (with data such as name, last name, address, telephone number, e-mail address, and so on).

Purpose of collecting

Information we process. Accessing  is free and no registration is required.

  1. Collecting and using your personal information

Access to the website is free and no registration is required. By contacting via contact form or by e-mail, you fill in your details (contact, name and surname, and in the text of the message please provides some information about yourself). These data are available only to the employees of Child and Youth Protection Center of  Zagreb who are instructed to resolve your inquiry. In addition, these data are available to company Spinner d.o.o. which provides the hosting and maintenance services of the Center´s computer network and the Neomedija digital design company, which technically edits the website.

Giving your personal information is voluntary. We do not process more personal information than we really needed to answer your query.


  1. Protecting your personal information

The Center respects your privacy and processes your personal information fairly and lawfully.

We store your personal information in electronic form, and for the purpose of protection, we apply appropriate technical, organizational and personnel measures to protect personal data and procedures in order to prevent personal data from unauthorized access.


  1. Electronic messages

When you send us an e-mail with your personal information, regardless of whether it is an electronic mail item or to do so via the contact forms found on the web site , we use this information only for the purpose of meeting your queries.


  1. Deleting and access to your personal information

Your personal information that you have made available to us will be kept during the existence of the website.

You are authorized at any time to request information about which personal information we have in our electronic mail database and to request that all or some personal information be exchanged or deleted. You will do so by sending a notice to our editorial office via e-mail address: If you post one of these requests, we will make reasonable efforts to confirm your identity and prevent unauthorized access to your personal information.


  1. Sending personal information to other recipients

We do not provide your personal information to other recipients. However, on the website you will find links to other websites. Privacy policy on these portals may be different from the Privacy Policy at

On our website, we can also offer you the use of social networking sites You Tube and Facebook, which allow the sharing of personal information.

So please get in touch with the Privacy Policy that applies to other websites and social networks.


  1.  Limitation of Liability

While we make available technical, organizational and personnel measures to prevent unauthorized disclosure of your personal information, we can not guarantee that some of the personal information we collect will never be accidentally disclosed, contrary to the provisions of these Privacy Policy. To the utmost extent permitted by law, we exclude liability for damage caused to users or third parties by accidentally disclosing personal information.


  1. Server statistics

This website uses Google Analytics to measure the statistics of visitors.


  1. Cookies

We reserve the right to use cookies on the website

Cookies are a set of data that serves as your anonymous individual identifier, in a way that each page on the website you visit sends to your browser.

When you access a particular page, we send you cookies that are stored on your computer and serve to record information about your previous visits (for example, how many times have you accessed This means that in each next approach to we will look for your cookie to read the recorded data in it. The cookie does not contain your personal information, but allows you to activate faster, more effective information, information and settings that you previously communicated when accessing and using We can not access cookies on your computer from internet site that is not part of the website

Website monitors the statistical visits of its pages solely for the purpose of obtaining the necessary information about the reading of its pages, and uses the third-party service called Google Analytics. Detailed third-party information about this service, and the ability of users to regulate cookie settings that are necessary for this, are available at:

By turning off cookies, you decide to allow cookies to be stored on your computer. Cookie settings can be controlled and configured in the settings of your Internet browser


Contact person for Privacy Policy 

Child and Youth Protection Center of Zagreb

Address: Đorđićeva 26, Zagreb, Croatia

Phone: + 385 1/34-575-18

Fax: 01/34-365-77


Updated 14 May 2018

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