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IMG_0764 (1) At the Conference About Child-Friendly Justice “In the Name of the Child” in Slovenia

News Association of the state attorneys of Slovenia and the Police Directorate of Slovenia, with the participation of the Centre for education of the Slovenian Ministry of Justice organised their traditional 16th conference, under the title "In the name of the child", which was held in the Congress Centre Brdo at Brdo Kranj on 6 and 7 April 2017.

Published: 21.04.2017. | Read more >

Director of Child and Youth Protection Center Gordana Buljan Flander and Centers psychologist Ana Marija Spanic in Haarlem On Third PROMISE project Service Exchange Meeting in Haarlem, Netherlands

News After successful regional conference in Linköping and previous exchange meetings in Zagreb and Reykjavik, on 13-14 March 2017 professionals from around Europe came to Haarlem where the third Service Exchange Meeting of the PROMISE project was held. The key theme of the meeting was transfer and adaptation of the project model: the next steps, specifically focusing on promoting MD/IA with linking policy and practice – current practices and challenges in implementing child friendly practices within the child protection systems, implementation in different national contexts and MD/IA services becoming active agents for change in Europe.

Published: 16.04.2017. | Read more >

At the Child and Youth Protection Centre of the City of Zagreb, we established Parents’ Committee, Children’s Committee and Youth Committee

Director's note In accordance to best practices in the world, last week we established Parents' Committee, Children's Committee and Youth Committee of the Child and Youth Protection Centre of the City of Zagreb. We want to learn about children's and parents' needs and use that knowledge to advance the work of our Centre.

Published: 15.04.2017. | Read more >

Depression in children and adolescents

Challenge of parenting Stresfull events Topics The truth is that depression does not affect only adults, but children and adolescents, too. Depression is a disease as are diabetes, or high blood pressure. It is believed to be the disease of the future. World Health Organisation estimates that it will soon become the second public health issue in the world.

Published: 04.04.2017. | Read more >

The Role of an Imaginary Friend in Child Development

Child development Topics It is not rare that, while their child is playing, parents hear him/her child talking as if playing with someone. Children often talk with themselves or with their toys. That conversation may be aimed at giving life to characters in the game, and sometimes it may be a conversation between the child and an imaginary friend. Imaginary friends may be invisible or they may be dolls or other toys which are visible.

Published: 04.04.2017. | Read more >

cover Celebrating 2017 World Health Day Campaign on Depression

News City Council Health Department of the City of Zagreb is celebrating 2017 World Health Day campaign on depression on 7 April, under the auspices of the World Health Organisation. This year the recommended theme is "Dealing with depression" (the campaign is conducted under the title: Depression, let’s talk).

Published: 31.03.2017. | Read more >

Matej Ilić Buljan s Brave Phone Volunteer Wins the Volunteer Oscar for 2016.

News The eighth award for the best Zagreb volunteer was held in the City Hall. The winner was a long time volunteer of the Brave Phone, Matej Ilić Buljan. That was the decision of citizens who elected him via electronic voting on the internet web page, or at the headquarters of the Volunteer Centre Zagreb, or even by sending their votes by snail mail, between 30 January and 19 February 2017.

Published: 30.03.2017. | Read more >

Answers to Most Frequent Questions Asked by Sexually Abused Children

Abuse Adults can sometimes hurt children and youth in many ways. Sometimes the older child or a teenager hurts and abuses the younger child. There are four forms of abuse: physical, emotional, sexual abuse, and neglect. In this text we will focus on the most frequent difficulties and questions children who experienced sexual abuse are coping with. We also know that children who were hurt in other ways also cope with these questions.

Published: 23.03.2017. | Read more >

peseki u poliklinici Therapy Dogs Evie and Heidi Started Working with Children at the Centre

News Bichon Havanese dogs Evie and Heidi, trained for the needs of children and youth of the socially vulnerable groups (AAI, AAT), have been working with a certified dog guide Renata Fridrih, educator – speech therapist, since 21 March 2017. The dogs were trained according to the holistic approach where the dog is in partnership with the guide, and their behaviour signals children's needs while participating in working with them. Dogs work individually, in pairs and in groups of children. Their work in the project is conducted on the principle one dog – more clients.

Published: 23.03.2017. | Read more >

S lijeva: Ninoslava Pećnik, Branka Starc, Bruna Profaca, Gordana Keresteš The Seventh Annual Conference “Let’s Grow Together” and Let’s Grow Together Plus”

News The Seventh Annual Conference "Let's Grow Together" and Let's Grow Together Plus" was held in Zagreb on 17 and 18 March 2017, with 250 participants from all over Croatia, who have been working with parents in this programme. Sc.D. Bruna Profaca, psychologist of the Centre, participated with the invited lecture "Pitfalls for Parents: Risks and Support Opportunities" in which she presented possible risks, as well as protective factors in the relationship parent-child and positive parenting.

Published: 22.03.2017. | Read more >

Mia Roje and Sara Lulić Pilot Study “Child Abuse in the Eyes of Helping Professions Students” Presented in Sarajevo

News The Fifth congress of psychologists of Bosnia and Herzegovina with international participation was held in Sarajevo from 2 to 4 March 2017. Child and Youth Protection Center of Zagreb was represented by Mia Roje, mag. psych. in collaboration with Sara Lulić, mag. psych., from the organization Brave Phone. They presented the results of the pilot study of the knowledge of helping professions students about child abuse in Croatia and their way of attributing blame and responsibility for child abuse.

Published: 09.03.2017. | Read more >

indija Ambassador of India Visited Child and Youth Protection Center of Zagreb

News Ambassador of India, Mr. Sandeep Kumar, visited Child and Youth Protection Center of Zagreb and the Brave Phone. Director Prof. Sc.D. Gordana Buljan Flander, Deputy Director Domagoj Štimac, MD, psychiatrist and chief physician, and Head of diagnostics and treatment Ph.D. Bruna Profaca informed the guest about the work of the Center. Mr. Kumar expressed his interest in exploring the effects of the Center in the protection of abused children, and also readiness to support possible cooperation of the Center with international experts.

Published: 28.02.2017. | Read more >

unnamed (11) Experts from Slovenia Visited Center to Establish Future Cooperation

News Experts from the Correctional Institution in Kranj (Vzgojni zavod) and the Youth Care Centre in Ljubljana, have visited the Child and Youth Protection Center of Zagreb on 27 of February 2017. Center’s work was presented to them by Head of diagnosis and treatment, Ph.D. Bruna Profaca.

Published: 27.02.2017. | Read more >

2017-02-21 13.49.58 Round table “Psychologists and 21 Century”

News Round table "Psychologists and 21 Century" was held within the framework of the 10th Psychology Week at the Child and Youth Protection Centre of the City of Zagreb, in Zagreb on 21 February 2017. The moderator of the Round table was Sc.D. Bruna Profaca of the Child and Youth Protection Centre of the City of Zagreb. Participants were Sena Puhovski, and Ivana Ćosić Pregrad, psychologists of the Centre, Prof. Sc.D. Gordana Keresteš of the Department of Psychology at the Faculty of Philosophy in Zagreb, Branka Starc, psychologist of the Centre for Parenting Support "Let's Grow Together" and Anamarija Vuić, psychologist of the Brave Phone NGO.

Published: 23.02.2017. | Read more >

DSC02337 Meeting on improving the cooperation between Child and Youth Protection Center of Zagreb and Center for social welfare of Zagreb

News Director Prof. Sc.D. Gordana Buljan Flander and members of our Center's multidisciplinary team held a meeting with the director of Center for Social Welfare (CSW) of Zagreb, Tatjana Brozić Perić, and the heads of all subsidiaries CSW Zagreb on 14 February 2017 in the The Child and Youth Protection Center of Zagreb.These meetings are part of the common cooperation between the Center and CSW Zagreb to improve the already existing good practice in protecting the best interest of children. About 40% of children who are involved in the assessment and treatment in the Center come on the recommendation of the relevant social welfare centers so the cooperation between the institutions and a system as a whole is necessary. So far, cooperation was rated good and takes place directly through the contacts between experts and joint action.

Published: 17.02.2017. | Read more >

logo internet Celebrating the Safer Internet Day by organising workshops for children and youth

News The Child and Youth Protection Centre of Zagreb has systematically been devoted to developing digital literacy and to protecting children in the online world. On the occasion of the Safer Internet Day we united with children and youth once again, in order to learn from each other. Around 30 children aged 12 to 18, included in the day hospital program, participated in these workshops which were run by Domagoj Štimac, MD, psychiatrist and chief physician, and Ella Selak Bagarić, psychologist.

Published: 07.02.2017. | Read more >

We are celebrating the Safer Internet Day: Protecting the safety of children growing up in the online world

Challenge of parenting Topics On the occasion of the Safer Internet Day, which is on 7 February this year, celebrated under the motto "Be the change: Unite for a better Internet", we have prepared a short memorandum about the most important guidelines for parents to protect children in the online world.

Published: 07.02.2017. | Read more >

Emotional support to the families of children with developmental disabilities

Stresfull events Topics The moment parents are informed that their child has been born with or has acquired some developmental disability is remembered, because it is something which completely changes family life in the long run. Every parent experiences a process of mourning and abandoning fantasies about the child held before, all in a very short period of time. Then there is the phase of recovery and adjustment to new circumstances of family life. Various studies showed that timely counselling and informing about the nature of their child's disability, as well as about the possibilities of recovery and education, significantly reduce parental stress and their concerns and help them in the process of adjustment to raising their child.

Published: 07.02.2017. | Read more >

split1 Training in the Social Welfare Centre of Split

News Training for professionals under the title "Manipulation of Children in Parental Divorce" was held in the Social Welfare Centre of Split on 23 and 24 January 2017. Training included topics like high conflict divorce, methods of manipulating the child, parental alienation and psychological mechanisms underlining such behaviours, focusing attention on children's needs and on what professionals could do to protect children's best interests. The training was conducted by Prof. Sc.D. Gordana Buljan Flander and Mia Roje, psychologist. Prof. Sc.D. Buljan Flander also conducted a supervision session of the cases in this Centre.

Published: 27.01.2017. | Read more >

Dear Parents, Hug Your Children and Tell Them You Love Them

Director's note Dear parents, hug your children as often as you can. Tell them you love them, trust them and believe in them. Do not think you will spoil them (spoiling is when you do their chores instead of them). On the contrary, abundant hugs and expressions of love help them grow into self-confident, happy, self-aware and responsible persons who will be able to make wise and mature decisions.

Published: 18.01.2017. | Read more >

Vesna Jurčić

Head nurse

Nurses Education • 1992 Nursing school “Mirko Lenac” in Rijeka • 1993 State exam • 2005 Bachelor of nursing, Medical Faculty of the University of Rijeka. • 2014 Graduate nurse. Graduation paper: Promoting and protecting mental health”, at the Medical Faculty of the University of Rijeka. Training • 2006 – 2008 Head of the education programme [...]

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Vanja Slijepčević Saftić

Assisstant Professor, Sc.D., MD, chief physician, paediatrician, subspecialist in child neurology

Paediatrician E-mail: Education 2016 Appointed Assistant Professor for the scientific field of Biomedicine and Health, the area of Clinical Medical Sciences, the Branch of Paediatrics 2016 Acquired the status of a Chief physician 2010 Defended doctoral thesis: “The Influence of Heterozygous Genome on the Secular Height, Intelligence and Menarche”. Medical Faculty of the University of [...]

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Ana Kustić


Nurses Education Completed Nursing School, Zagreb “Vrapče” in Zagreb in 2002. Experience and employment Internship in the Clinic for Children Zagreb, working until February 2004. Employed in the Child and Youth Protection Centre of the City of Zagreb since March 2004.

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Domagoj Štimac

Psychiatrist, MD

Psychiatrists E-mail: EDUCATION 2007- 2009 Postgraduate study, Medical Faculty, University of Zagreb, Child and Adolescent Psychiatry, title: Psychiatrist Subspecijalist in Child and Adolescent Psychiatry 1996 -1997 Postgraduate study, Medical Faculty, University of Zagreb, Forensic Psychiatry 1993 -1996 Specialisation in Psychiatry 1981 -1988 Medical Faculty, University of Zagreb, Croatia. Academic degree: Medical Doctor TRAINING 2007-  Group [...]

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Bruna Profaca

Psychologist, Ph.D.

Psychologists E-mail: EDUCATION 2008 Doctorate thesis in the scientific area of humanistic sciences, scientific field psychology (clinical and health psychology) Department of psychology, The Faculty of Philosophy, The University of Zagreb, 2008 Title: Childhood exposure to traumatic experience and psychosocial functioning of the youth Degree: Doctor in the scientific area of humanistic sciences – the [...]

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Renata Ćorić Špoljar

Psychologist, MA

Psychologists E-mail: EDUCATION 2009 In education at postgraduate study, Faculty od Law, Department of social work 2001 Psychology Department of the Faculty of Social Sciences and Humanities in Zagreb, Academic degree: Psychologist, M. A. Graduation paper: Delinquents’ emotional intelligence TRAINING 2010  Psychotherapy mesteaks, Trainers: Gregor and Maša Žvelc, Institute for integrative psychoteraphy in Ljubljana 2009 [...]

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The Role of Grandparents in Bringing up Their Grandchildren – Parents’ Helpers

Child development Topics Almost on a daily basis, in our clinical practice we meet parents who are helped in bringing up their children by their own parents. We also meet children who share their experience, play and activities with their grandparents. We should bear in mind that most children experience their first relationships and connections in their families with their primary carers or persons who take care of them. Such experience is very important because the child transfers it to his/her future experience in adolescence and adulthood. Thus parents transfer their own parents' experience into their relationship with their children.

Published: 11.01.2017. | Read more >

ANNOUNCEMENT: Center in Osijek is not a part of Child and Youth Protection Center of Zagreb

News Regarding numerous patients’ and experts’ inquiries about opening an institution named similar as ours in Osijek, we inform parents and professional community that Child and Youth Protection Center of Zagreb is not associated with opening Child and Youth Protection Center in Osijek in any way – organizational, by program, neither by supervision.

Published: 11.01.2017. | Read more >

Ivana Ćosić Pregrad

Psychologist, M.A.

Psychologists E-mail: EDUCATION 1996-2002 Psychology Department of the Faculty of Social Sciences and Humanities at the University of Zagreb, Graduation paper: The relationship between child abuse and some aspects of psychological functioning of adolescent, Academic degree: Psychologist, M.A. TRAINING 2009-2010 “Moaiku-somatic trauma workshop” 2009 Treatment of abused children, Trainer: Barbara L.Bonner, Zagreb 2008 – Using [...]

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Petra Šimčić, mag. psych. and Dominik Šmida, mag. psych. Multi-Agency Cooperation in the best interests of children victims of sexual violence

News As part of the Child Protection Hub SSE project, a training which dealt with the best interests of the child victims of sexual violence was held in Budapest from 21 to 22 of December. The training brought together professionals from 9 countries – Croatia, Albania, Bosnia and Herzegovina, Bulgaria, Kosovo, Hungary, Moldova, Romania and Serbia. Croatia was represented by Center’s experts – Petra Šimčić, mag. psych. and Dominik Šmida, mag. psych, and juvenile judge Lana Peto Kujundžić, who was one of the coaches who led the training.

Published: 29.12.2016. | Read more >

DSC_3182 Interactive training for community nurses in the health care system focused on vulnerable groups of patients

News "Interactive training for community nurses in the health care system focused on vulnerable groups of patients", organised by the Croatian Nursing Association, was held in the Child and Youth Protection Centre of Zagreb, on 19 December 2016. Many community nurses from Zagreb and other parts of Croatia participated in this training.

Published: 24.12.2016. | Read more >

Screenshot 2016-12-18 09.49.45 Child Protection Hub SEE published informative video about how our Centre works

News Network Terre des Hommes financed the informative video about the work of the Child and Youth Centre of the City of Zagreb. The video is 3:33 minutes long and it was created after the study visit to the Centre in November 2016. The visit was organised within the project Child Protection Hub SEE being conducted in eight countries: Croatia, Bosnia and Herzegovina, Serbia, Kosovo, Albania, Romania, Bulgaria and the Republic of Moldova. Partner organisation for Croatia is the Brave Phone.

Published: 18.12.2016. | Read more >

Lansiranje aplikacije - izvor UNICEF Montenegro UNICEF Montenegro presented application about safety on the Internet intended for children

News UNICEF Montenegro presented application for children aiming at the prevention of online violence, on 16 November 2016. The title of the application is "NET friends". Tea Brezinšćak, psychologist of the Centre participated in the development of the application.

Published: 17.12.2016. | Read more >

tea brezinšćak Professionals of the Centre participated in celebrating the International month of figth against addiction

News Within the International month of fight against addiction, the professionals of the Centre participated in the Symposium "New and old addictions from the perspective of health institutions" and by delivering the lecture "Social networks and internet addiction".

Published: 17.12.2016. | Read more >

Komunikološka škola _ autor Mirko Cvjetko Participants of Matrix Croatica School of Communicology visited Centre

News The students of the Matrix Croatica School of Communicology, held in Zagreb from 7 to 11 December 2016, visited the Child and Youth Protection Centre of the City of Zagreb, continuing the successful collaboration from previous years. This is the eighth time this School gathered young and prospective students of journalism and communicology in order to provide additional extracurricular education in the field of the media.

Published: 17.12.2016. | Read more >

Queen Silvia with PROMISE project board and experts PROMISE PROJECT:Regional Conference and Study Visit held in Linköping, Sweden

News On 28-29 November 2016, professionals from around Europe came in Linköping to gather inspiration to launch an innovative way to support child victims of violence in their own countries. The conference and study visit took place over one and a half days, gathering practitioners, national authorities, NGOs and regional bodies from across Europe. The objectives of the conference included to facilitate regional exchange of good practice and to build a strong European movement for multi-disciplinary and inter-agency services, which embody international and regional legal obligations. Director of Child Protection Center, Gordana Buljan Flander, PhD, and Center`s psychologist Ana Marija Španić joined the conference and the study visit. The first day was dedicated to the conference, including presentations from key experts in the area. The second day was dedicated to a study visit at Barnahus Linköping.

Published: 08.12.2016. | Read more >

IMG-20161116-WA0000 Study visit to our Centre within the project Child Protection Hub for South East Europe

News The Brave Phone, in cooperation with the agency Terre des Hommes hosted the international study visit by the participants from Romania, Moldavia, Albania and Bosnia and Herzegovina on 15 and 16 November 2016. The aim of the visit was sharing knowledge about good practice in the field of child protection. The focus of the study visit was The Child and Youth Protection Centre of the City of Zagreb, as an example of a health institution offering free multidisciplinary help to children and their families in Croatia.

Published: 28.11.2016. | Read more >

logohok Educational program for minors’ defenders in Croatian Bar Association

News Educational program for minors’ defenders took place on Tuesday, November 22nd in the Croatian Bar Association. The accent was put on interdisciplinary knowledge acquisition; therefore various topics have been discussed by eminent experts, diversiform professions and work positions. Director of Child and Youth Protection Center of Zagreb, Assoc. Prof. Gordana Buljan Flander, Ph.D. has given a lecture “Adolescence and risk behavior” and interactive representation regarding forensic interviewing children.

Published: 25.11.2016. | Read more >

Kliničke psihologinje Bruna Profaca, Sena Puhovski i Ivana Ćosić Pregrad Professionals of the Centre at the 24th Annual Conference of Croatian Psychologists in Opatija

News The 24th Annual Conference of Croatian Psychologists, with the central theme – Psychology in the prevention of impairments and in health protection. According to the words of Josip Lopižić, the President of Croatian Society of Psychology, the theme of the prevention of impairments and health protection is important in clinical and health psychology, but also in other areas of psychological research and practice.

Published: 21.11.2016. | Read more >

vesna simpozij psihijatrija At the Symposium on Psychiatric Nursing

News Symposium of the Psychiatric Society of Croatia Psychiatric Nursing Association on the theme: "Long term care" and Psychiatric Nrusing in DTS and DTP was held in the Westin Hotel in Zagreb, on 18 November 2016.

Published: 19.11.2016. | Read more >

It is our responsibility to admit that child sexual abuse happens in our society

Director's note In the Child and Youth Protection Centre of the City of Zagreb, we work with sexually abused children and their families every day. I am proud to say that here they can find a safe place where they get help and support. On the European Day on the protection of children against sexual exploitation and sexual abuse, 18 November, we remind parents to read our publications about how to recognise and respond if the child has been sexually abused:

Published: 18.11.2016. | Read more >

vesna simpozij sigurnost Croatian Patient Safety Society’s Fourth Congress

News The Croatian Patient Safety Society's Fourth Congress was held in the International Hotel in Zagreb on 17 November 2016. The Child and Youth Protection Centre was represented by our Head Nurse, Vesna Jurčić, Mr of nursing. The theme of the Congress was radiology safety. It was held with the participation of the Croatian State Office for Radiological and Nuclear Safety.

Published: 18.11.2016. | Read more >

nis 3 The 22nd Meeting of Social Workers in Niš

News The 22nd Meeting of Social Workers was held in Niš, from 19 to 21 October 2016. The focus of this meeting was the challenges of growing up in the world of modern technologies. This international meeting was organised by the Social Welfare Centre St. Sava and it gathered many professionals from the region.

Published: 08.11.2016. | Read more >

Kongres o mentalnom zdravlju djece i mladih (327) First Croatian Congress on Children and Youth Mental Health

News Gordana Buljan Flander delivered a talk under the title: "The role of the system in parental manipulation of children in divorce – are we participating in child abuse?", and Domagoj Štimac, MD, chief physician, delivered a talk under the title "Evaluating child and adolescent victims of crime – can we meet their needs and fulfill the court requirements at the same time?". Coauthors of that paper were Renata Ćorić Špoljar, clinical psychologist, and Ella Selak Bagarić, psychologist.

Published: 08.11.2016. | Read more >

logo_kpcg_0 At the Montenegro First Congress of Preventive Paediatrics

News The Montenegro First Congress of Preventive Paediatrics with international participation, focused on the theme "Preventive Paediatrics as the Foundation of the Health System" was held in the Splendid Hotel in Budva from 21 to 23 October 2016. The Congress was held under the auspices of the Ministry of Health and the Ministry of Science of the Montenegro Government and organised by the Association for Preventive Paediatrics of Montenegro and the Organisational Committee headed by Assistant professor, Sc.D. Nebojša Kavarić, director of the Podgorica Health Centre.

Published: 04.11.2016. | Read more >

stimac predavanje Prevention Programme in the Institution for Education of Children and Juveniles Bedekovčina

News Deputy Director of the Child and Youth Protection Centre of the City of Zagreb Domagoj Štimac, MD, psychiatrist and chief physician, participated in the prevention education programme on the theme of the prevention of human trafficking. The programme was held in the Institution for Education of Children and Juveniles Bedekovčina on 19 October 2016.

Published: 24.10.2016. | Read more >

predavanje_lanterna_061016_006 Youth Violence Partnerships: Is It Possible That It Is Love?

News Prof. dr sc. Gordana Buljan Flander delivered two lectures on the topic Youth Violence Partnerships: Is It PossibleThat It Is Love? The lectures were intended for teachers and high school students and were organised by the Counselling Centre Lanterna in Makarska on 6 October 2016.

Published: 13.10.2016. | Read more >

Trauma of Abuse: Important to Have in Mind

Abused child There is a number of definitions of child abuse and neglect (medical, psychological, social-protective, legal). Defining the meaning of child abuse and neglect, it is important to take into account two assessments: parental/carer behaviours on one, and impact on the child on the other hand. Child abuse includes everything individuals, institutions or processes do or fail to do, which directly or indirectly harms the child or imposes risks for his/her healthy and safe development into adulthood.

Published: 11.10.2016. | Read more >

Father’s Role

Child development During the past two decades the role of the father in the child's life has been discussed again, as if the father had been put "aside". Although older scientific literature mentions mother as the first object for the child, it is often not emphasised that the father is not exempt from the child's life and that the child builds his/her relationship with the father from birth, separate from the relationship with the mother.

Published: 11.10.2016. | Read more >

GROWING UP ON THE INTERNET: Restoring childhood safety

Challenge of parenting Nowadays generations of children and youth are growing up immersed in the virtual world. Their constant connection to the Internet has been confirmed by a recent study conducted by the Brave Phone and the Child Protection Centre of Zagreb. It shows that 99% of the youth have an access to the Internet, and that as many of them as 84% access the Internet via their mobile phones. High percentage (93) of children have a profile on Facebook, and 68% of them opened a profile before they were 13.

Published: 11.10.2016. | Read more >